Returns and Warranty
If you are not 100% satisfied with your purchase, you can return or exchange the product within 14 days of receiving your purchase.
All items must be unused, unworn, unwashed and have all tags in order to process an exchange. Custom Sizing Orders (sizing created specifically for you) are not eligible for return or exchange. Buyer is responsible for return shipping unless return/exchange is due to company error or buyer is enrolled in Kimono Privileged.
Please email Clientservices@lycheekimono.com with your order number in order to process any exchanges.
Please Note: Please allow up to 5 business days for exchanges to be processed.
All Lychee Kimono garments come with a 2yr warranty to protect your investments against any manufacturer defects. Our warranty does not cover negligence, accidents or normal wear and tear. Please follow care instructions to insure your garment last its full lifespan.
All Lychee Kimono bags include a lifetime warranty to protect your investment and exhibit our strong stance behind the quality of our products and the level of client satisfaction we provide. Lychee Kimono will provide bag repair or replacement due to overtime wear of materials or manufacturers defects. Lifetime warranty does not cover negligence or accidents.